BCBS of Georgia Uses Patient Insight To Revise Policies

Patients surveyed by BCBS of Georgia told the plan that 65% of specialists told them reasons not to take a medicine, while 90% told them reasons for taking a medicine and 25% did not seem aware/informed of care they were getting from other providers. BCBS of GA will use the survey results, over time, to tweak their UM policies and networks, as well physician education (click here to see additional results) 

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